Last updated: August 12, 2026
DigitalMints (“we”, “us”, “our”) operates the website digitalmints.in and provides digital marketing, web development, mobile app development, and enterprise software services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services, in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 applicable in India.
By using our website or services, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our website or provide us with your personal information.
1. Information We Collect
We may collect the following categories of information:
- Information you provide directly: Name, phone number, email address, company name, and project or service requirements submitted through our Contact page, enquiry forms, WhatsApp, phone calls, or email.
- Automatically collected information: IP address, browser type, device type, pages visited, time spent on pages, and referring website, collected through cookies and analytics tools such as Google Analytics.
- Client project data: For clients engaging our web development, app development, or enterprise software services, we may receive access to business data, account credentials, or systems strictly necessary to deliver the contracted service. This data is handled under the terms of your individual service agreement with us.
- Marketing campaign data: If you engage our Google Ads, Meta Ads, or social media marketing services, we may access advertising account data, campaign performance metrics, and audience insights relevant to managing your campaigns.
2. How We Use Your Information
We use the information we collect to:
- Respond to enquiries and provide quotes or consultations.
- Deliver our services – SEO, Google Ads, social media marketing, web development, mobile app development, enterprise software, and AEO/GEO services.
- Communicate with you about your project, including updates, invoices, and support.
- Market to you occasionally, where you have opted in or where permitted by applicable law (you may opt out at any time).
- Analyse website traffic and usage patterns to improve our website and services.
- Comply with legal obligations and resolve disputes.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience and understand how visitors use our site. This may include:
- Essential cookies: Required for basic website functionality.
- Analytics cookies: Such as Google Analytics, to understand visitor behaviour and improve our website.
- Advertising cookies: Such as Google Ads and Meta Pixel, used to measure the effectiveness of our own marketing and, where applicable, our clients’ ad campaigns.
You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of some parts of our website.
4. Advertising, Remarketing & Google Ads
We use Google Ads and Google Analytics Advertising Features to promote our services and measure the performance of our marketing campaigns. As part of this:
- We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the Google Ads cookie) together to inform, optimise, and serve ads based on your prior visits to our website.
- We use Google Analytics Advertising Features, including Remarketing, Google Display Network Impression Reporting, and Google Analytics Demographics and Interest Reporting, to better understand our audience and show relevant ads to people who have previously visited our website.
- We do not combine any Google Analytics Advertising Features data with other data collection or advertising technology in a way that would allow re-identification of individual users, consistent with Google’s user data policies.
You have control over how this data is used for advertising purposes:
- Google Ads Settings: Customise or opt out of personalised Google ads at adssettings.google.com
- Network Advertising Initiative: Opt out of interest-based ads from participating companies at optout.networkadvertising.org
- Google Analytics Opt-out: Prevent your data from being used by Google Analytics using the Google Analytics Opt-out Browser Add-on
5. Third-Party Services
We may use the following categories of third-party service providers, who may process your data on our behalf:
- Website hosting and infrastructure providers.
- Analytics providers (e.g. Google Analytics).
- Advertising platforms (e.g. Google Ads, Meta Ads).
- Email delivery and communication tools.
- WhatsApp Business, for enquiry and support communication.
These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. We do not sell your personal information to third parties.
6. Data Storage and Security
We implement reasonable technical and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Client project data (such as CRM, website, or application data) is stored and secured in accordance with the terms agreed in your individual service contract with us.
7. Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, including providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements. Enquiry form submissions that do not convert into a client engagement are retained only as long as reasonably necessary for follow-up, after which they may be deleted.
8. Your Rights
Under the DPDP Act, 2023, you have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Erasure: Request erasure of your personal information, subject to our legal and contractual obligations.
- Withdraw consent: Withdraw consent for marketing communications at any time.
- Grievance: Lodge a grievance regarding how your data is handled (see Grievance Officer details below).
To exercise any of these rights, please contact us using the details in Section 11.
9. Children’s Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We encourage you to review this page periodically. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
11. Grievance Officer & Contact Us
In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details of the Grievance Officer are provided below. If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact:
DigitalMints
Office No 607, 6th Floor, Fortune Business Center, Wakad, Pune 411057
Phone: +91 92702 67264
Email: info@digitalmints.in
We will respond to your query or grievance within a reasonable timeframe, and in any case as required under applicable law.
Note: This Privacy Policy is a general template intended as a starting point and does not constitute legal advice. We recommend having it reviewed by a qualified legal professional to ensure it accurately reflects your specific data practices, service agreements, and full compliance obligations under the DPDP Act, 2023 and other applicable laws before publishing.